Terms & Conditions

Shipping methods

Orders placed before 15:00 Monday - Thursday are packed and shipped out the same day except on Fridays where our cutoff is at 14:00. 

Please note that there can be delays between the notification of the tracking code and initial movements seen in the tracking code that can sometimes take 1-2 working days.

A tracking code is sent by email once the order is packed-

Shipping prices

Our shipping prices are calculated by weight and amount ordered.  Pricing is dynamic and we get better rates from PostNord as the weight increases.  As energy prices fluctuate, so does the pricing although it's been quite steady since 2024. The shipping prices you see at checkout are the best possible price without any profit to us.

EU Countries

We ship all products including beer, wine, cider, spirits and other products containing alcohol to EU countries.

Non-EU Countries

We only ship merchandise and other products that do not contain alcohol to non-EU countries.

Drinking Age

The customer must be of legal drinking age in their country to purchase any product containing alcohol.

Payment Methods

You can choose from the following payment methods on our website: most major credit cards, Apple Pay and Google Pay.

Your order will be processed after we have received the payment.

Beer Club orders are renewed on the 1st day of each month. We aim to have our club boxes out as quickly as possible.

Cancellation of orders

Orders may be cancelled before they are packed and shipped out of the warehouse. If the order leaves our warehouse, the customer is responsible for the return of unopened and non-expired goods to:

To Øl ApS
Attn: Webshop Return
Ringstedvej 13, port 2
4520 Svinninge

Exchanges and refunds

We do not normally refund unless there is physical damage to the products or a quality issue. It is up to our discretion to determine if a quality issue is valid.

Your refund will be credited to the credit card/bank account used to place the order. We do not do refunds to any other card than the one used to place the order. Refunds on goods bought by credit card must be re-credited to that same credit card. Refunds cannot be made in cash or transferred to a third party.

We will not refund any shipping costs/import tax incurred by you in receiving an order; the prices shown on our website are with Danish VAT.

If you purchased a product in conjunction with a promotion, we will deduct the value of that promotion from any refund we pay to you.

Parcel Returns 

Orders that have not picked up from drop point locations in time by the customer and are subsequently returned to our warehouse will be subject to a 50 DKK return and handling fee. This is to cover the cost of the shipping that we are charged as a company. Each case will be reviewed individually, to ensure that anyone with a legitimate reason why their order was not collected, will not be charged the return fee. Beware that your prior shipping will not be refunded.

Privacy Policy

Our privacy policy and cookie policy are available on our website. You agreed to those terms before entering the site as well as agreeing that you are of legal drinking age in your country