Shipping methods vary to destination and country. Please allow up to 4-10 work days for orders within the EU.
We pack orders as soon as payment is received.
Please note that there can be delays between the notification of the tracking code and initial movements seen in the tracking code that can sometimes take 1-2 working days.
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We ship all products including beer, wine, cider, spirits and other products containing alcohol to EU countries.
We only ship merchandise and other products that do not contain alcohol to non-EU countries.
The customer must be of legal drinking age in their country to purchase any product containing alcohol.
You can choose from the following payment methods on our website: most major credit cards, Apple Pay and Google Pay.
Your order will be processed after we have received the payment.
Club orders are renewed on the 1st day of each month. We aim to have our club boxes out as quickly as possible, but we sometimes have slow downs with some external distributors which means there can sometimes be a delay.
Cancellation of orders
Orders can be cancelled before they leave our warehouse. If the order leaves our warehouse, the customer is responsible for the return of unopened goods to:
To Øl ApS
attn: webshop return
Ringstedvej 13, port 2
Beer Club Rules
To Øl reserves the right to cancel a membership for any reason we determine necessary to maintain the highest quality of service to our customer base.
Exchanges and refunds
We do not normally refund unless there is physical damage to the products or a quality issue. It is up to our discretion to determine if a quality issue is valid.
Your refund will be credited to the credit card/bank account used to place the order. We do not do refunds to any other card than the one used to place the order. Refunds on goods bought by credit card must be re-credited to that same credit card. Refunds cannot be made in cash or transferred to a third party.
We will not refund any shipping costs/import tax incurred by you in receiving an order; the prices shown on our website are with Danish VAT.
If you purchased a product in conjunction with a promotion, we will deduct the value of that promotion from any refund we pay to you.